Privacy Policy

1. Who We Are

The California Pickle LLC ("we," "us," or "our") operates the website thecaliforniapickle.com and sells sports performance products including electrolyte pickle brine shots. Our principal place of business is located at 1999 Harrison Street, Suite 1800, Oakland, CA 94612.

For privacy-related inquiries, contact us at: support@thecaliforniapickle.com

2. Information We Collect

When you place an order or interact with our website, we may collect:

• Identity & Contact: First name, last name, email address, phone number (if provided).
• Shipping Information: Delivery address, city, state, zip code, and country.
• Payment Information: We do not store your payment card details. All payment processing is handled securely by Stripe, Inc. under their own privacy policy. We only receive a transaction confirmation and order amount.
• Order Data: Products purchased, quantities, pricing, discount codes applied, and shipping method selected.
• Usage Data: IP address, browser type, pages visited, and time spent on our site — collected automatically via standard web server logs.
• Communications: Any emails or messages you send us.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery.
• Send transactional emails — order confirmations, shipping notifications, and tracking updates.
• Respond to customer service inquiries.
• Send promotional emails if you have opted in. You may opt out at any time via the unsubscribe link in any email.
• Detect and prevent fraudulent transactions.
• Comply with legal obligations under applicable U.S. law.
• Improve our website, products, and services based on aggregate usage patterns.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We share your information only with trusted service providers necessary to operate our business:

• Stripe, Inc. — Payment processing. Stripe is PCI-DSS compliant.
• Shippo / Shipping Carriers — Your name and shipping address are shared with our shipping carrier (e.g., USPS, UPS, FedEx) to fulfill delivery.
• Email Service Provider — We use ZeptoMail to deliver transactional emails. Your email address and name are shared solely for delivery purposes.
• Legal Compliance — We may disclose your information if required by law, court order, or government authority.

5. Cookies & Tracking

Our website uses essential cookies and session storage to maintain your shopping cart and checkout session. We do not currently use third-party advertising or tracking cookies. You may disable cookies in your browser settings; however, this may affect your ability to complete a purchase.

6. Data Retention

We retain order records (name, address, order details) for a minimum of 7 years to comply with U.S. tax and accounting regulations. Email communications are retained for up to 3 years. You may request deletion of your personal data at any time (see Section 8), subject to legal retention requirements.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, httpOnly secure cookies, and access controls to protect your personal information. Payment data is never stored on our servers — it is processed exclusively by Stripe. While we take reasonable precautions, no method of data transmission over the internet is 100% secure.

8. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: Opt out of marketing emails at any time via the unsubscribe link or by emailing us directly.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to non-discrimination for exercising privacy rights.

To exercise any of these rights, email us at support@thecaliforniapickle.com with the subject line "Privacy Request." We will respond within 45 days.

9. Children's Privacy

Our products and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: